Product Awareness
PRODUCT AWARENESS TEAMS
Curtis is fully staffed to provide product knowledge services and guidance on fire, emergency, and rescue equipment, as well as personal protective gear and air management systems. Our product awareness programs give customers the confidence and support they need to effectively use the tools and equipment they purchase from us.
RESCUE AND EXTRICATION
Our Rescue and Extrication Product Awareness Team equips firefighters with the knowledge and skills to safely operate and maintain their rescue equipment. This process includes product demonstrations, equipment applications, extrication techniques, and hands-on practice for real-world application. Our team offers a wide range of rescue solutions, including Advanced Stabilization, Lifting, Trench Rescue, Structural Collapse, and Large Vehicle considerations—ensuring your team is prepared for every challenge.
PERSONAL PROTECTIVE EQUIPMENT (PPE)
Our Personal Protective Equipment (PPE) Product Awareness Team specializes in structural firefighting gear. We provide technical knowledge on the latest advancements in technology and product performance, helping you make informed decisions that protect your personnel. Our goal is to ensure you choose the most effective, life-saving equipment that fits your agency's unique needs and budget. After your purchase, we offer PPE care and maintenance sessions to provide the long-term knowledge needed to properly care for your gear and team.
BREATHING AIR
Trust the Breathing Air Product Awareness Team for expert guidance on the selection, use, repairs, and annual maintenance of your MSA G1 SCBA. Our certified technicians ensure your equipment performs at its best with comprehensive SCBA fit testing and flow testing services—keeping your department compliant with the latest NFPA standards. We also assist with the selection, care, and maintenance of breathing air compressors to ensure clean, reliable air supply for your operations. In addition, we offer support for hand-held gas monitors, helping you select the right models and maintain them for peak performance in the field. For even more specialized needs, advanced service capabilities are available upon request.
WATER FLOW
Our Water Flow Product Awareness Team helps firefighters gain a deeper understanding of the tools and technology that keep water moving on the fireground. From nozzles and monitors to valves and hose appliances, we provide product awareness, demonstrations, and hands-on demonstrations to ensure crews know how to operate and maintain their equipment effectively. By combining classroom instruction with real-world application, we equip firefighters with the knowledge and confidence to maximize performance and reliability when it matters most.
INDUSTRIAL
Our Industrial Product Awareness Team partners with oil refineries, mines, and other heavy industries to train firefighters on water flow, hydraulics, and foam operations. We provide hands-on product demonstrations and specialized classes on pump operation for high-GPM industrial fire trucks. These sessions cover pump and foam system operation, fireground hydraulics, and the construction and maintenance of water flow equipment—ensuring teams are prepared for the unique demands of industrial firefighting.